The Royal Sonesta San Juan Hotel Carolina, Carolina
About the Hotel
The Royal Sonesta San Juan stands as a prominent landmark located directly on Isla Verde Beach. This elegantly renovated hotel features a blend of luxurious amenities and access to local attractions. It serves both leisure and business travelers, offering a rich combination of comfort and convenience.
Location
The Royal Sonesta is conveniently situated near the historical city of Old San Juan and the Condado shopping district. Travelers have easy access to the beach and can explore local attractions, including the Puerto Rico Museum of Art, which is just a short distance away. The hotel is approximately 6 miles from Fernando Luis Ribas Dominicci Airport.
Rooms
The Royal Sonesta San Juan offers 398 modern guest rooms that are equipped with private bathrooms and complimentary Wi-Fi. Guests can expect amenities such as flat-screen televisions, in-room coffee makers, and balconies with views of the ocean or gardens. The decor includes refined hardwood finishes and bright, elegant furnishings.
Eat & Drink
The hotel features six on-site dining venues, including Aleli Restaurant, which serves a daily breakfast overlooking the lagoon pool. Guests can also enjoy upscale dining at Ruth’s Chris Steak House, as well as casual bites and beverages at the poolside swim-up bar, Akua. In-room dining is available for those who prefer to relax in their rooms.
Leisure & Business
An outdoor lagoon-style pool surrounded by landscaped gardens enhances the leisure experience at the hotel. Business travelers can take advantage of over 24,000 square feet of flexible event space and a 24-hour business center. The hotel also includes a fitness center and a full-service spa for additional relaxation.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed (limited amount or weight)
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Table tennis
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Children's menu
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Beauty treatment
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Armchair
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers comfortable rooms with a king-size bed facing the airport, but it does show signs of age. The service was a mix with some exceptionally nice staff members but also an incident involving false claims. The location is convenient to the airport and various dining options, although the beachside view is a highlight. The dining experience was a bit overpriced and occasionally delivered unordered items. Overall, a decent stay with some minor drawbacks.
The hotel had minimal room appointments but provided everything needed for comfort. Upon arrival, the room wasn't very clean, and some issues like non-working outlets, brown water, and power outages occurred. The female staff members were unpleasant, and the spa was subpar. However, the hotel's location was decent, close to the airport, and the pool area had direct access to the beach. The price of $300 a night did not match the overall experience.
The hotel's location was excellent, offering easy access to a small strip mall and a quick Uber ride to Old San Juan. The staff provided warm and friendly service, although there were some issues with the cleanliness of the room. The facilities, like the swim-up bar and beachfront restaurant, were impeccable, but some aspects like the room readiness after official check-in time were disappointing.
I had an amazing experience at the hotel! The ocean view room was stunning, impeccably clean, and had beautiful furnishings. The toiletries and towels were top-notch. The service was outstanding, from the doormen to the management, making us feel truly valued guests. The location right in front of Isla Verde Beach was perfect, close to everything we needed. The dining options were a bit overpriced, but the facilities were fantastic, especially enjoying the pool area. Definitely worth the stay.
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